Thane, Thane West
Obtaining customer information and other relevant data.
Asking questions to the customer and understanding their specifications.
Resolving queries and issues related to the products and services.
Making recordings of all the sales phone calls and sales deals.
Taking and processing product orders in a professional manner.
Maintaining the database of the customers on a regular basis.
Suggesting solutions based on customer’s needs and requirements.
· Qualification : Graduation
· Female only office;
· Only stable minded candidates should apply.
· Need excellent communication skills
70% job - Making calls to IT Talent and give details about company's courses
Managing the chat box and providing all efficient details to the customer.
Maintaining databases in Excel, sending mails, using the internet etc.
30% job - Administration & support activities as per instruction from seniors
Duty time : Monday to Saturday 9.30am to 6pm
Excellent friendly office atmosphere for working.
|Experience||1 - 5 Years|
|Salary||1 Lac To 3 Lac P.A.|
|Industry||ITES / BPO / KPO / LPO / Customer Service|
|Key Skills||Customer Care Executive Customer Support Executive Telecaller telesales Telemarketer Telemarketing Executive Telemarketing Customer Care Associate Lead Generation Executive business development executive|
|Contact Person||Ms. Poonam Jaiswal|
|Address||914, Achieeve.com, Corporate Annexe, Sonawala Road Near Udyog Bhavan, Goregaon East|